An automatic phone check-in, every hour through the night — a friendly receptionist calls each guard to confirm all's well. If someone doesn't answer, you're told straight away.
No app for your guards. No new phones. Nothing for you to watch. You just get a report each morning — and a call the moment something's off.
How it works
The same simple check, every hour of the shift. It takes each guard about ten seconds.
Every hour from the start of the shift until it ends, the guard's phone rings — a normal call, from your number. You set the window.
They hear a friendly receptionist ask if everything's okay. They say yes — and they're logged as on the job.
The time, the site, and that they answered all go into your report — automatically, every time.
A real receptionist
Every check-in comes from a friendly receptionist who greets the guard and asks if everything's okay. Calm, clear and human — it never sounds like an automated line.
The same familiar voice, every hour, all night. All calls are in English.
If a guard doesn't answer
So the system doesn't give up after one ring — it tries again on a timer before it ever escalates.
"Everything okay?" — yes. Logged as on the job. Done.
It calls again 5 minutes later, then once more 5 minutes after that — three calls to the guard in all.
The 4th call goes to you immediately — "[guard name] isn't picking up — follow-up required." At the same moment, a text to you with the guard's name, number and site.
The moment something's off
Everything you need is in the text — who, their number, and which site — so there's nothing to look up. The phone rings at the same time, in case the message is missed.
You decide what happens next. The system's job is only to make sure you know.
Every morning
Every check from the night before, in one email — who answered, who was slow, who was escalated. Time, date and site on every line.
| Time | Site | Guard | Answered on | Result |
|---|---|---|---|---|
| 11:30 pm | Site 1 | Guard A | 1st call | All good |
| 12:30 am | Site 1 | Guard A | 1st call | All good |
| 12:30 am | Site 2 | Guard B | 1st call | All good |
| 1:30 am | Site 2 | Guard B | 3rd call | Slow to answer |
| 1:30 am | Site 1 | Guard A | 1st call | All good |
| 2:30 am | Site 2 | Guard B | — | No answer · escalated |
| 2:30 am | Site 1 | Guard A | 2nd call | Slow to answer |
Nothing to integrate
Every guard is added to our system once, with their phone number saved to their profile. From then on you just send tonight's roster as a simple Excel sheet — shift time, guard name and site. We match each name to their profile and start the calls. No app, nothing to install.
The sheet lists the shift time, guard name and site each night — each guard's phone number is already saved in their profile.
See the reports and hear the calls for yourself — whenever suits you.